PRIVACY POLICY

United Bud Service ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us when you visit our website, place an order, or use our delivery and pickup services in Washington, DC. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

1. Information We Collect

We collect information you provide directly to us, as well as information collected automatically when you use our site:

• Account & order information: name, delivery address, phone number, email address, and order history.
• Age & identity verification: date of birth and, where required, a photo or scan of a government-issued ID to confirm you are 21 or older.
• Payment information: processed securely through our third-party payment or point-of-sale providers. We do not store full card numbers on our servers.
• Device & usage data: IP address, browser type, pages visited, and general location, collected via cookies and similar technologies.
• Communications: messages you send us via phone, text, email, or our website contact forms.

2. How We Use Your Information

• To verify your age and eligibility to purchase cannabis products under DC law.
• To process, fulfill, and deliver your orders.
• To communicate order updates, delivery ETAs, and customer service responses.
• To improve our website, menu, and overall customer experience.
• To send promotional offers or updates, where you have opted in, and which you may unsubscribe from at any time.
• To comply with applicable DC cannabis regulations and legal recordkeeping requirements.

3. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to remember your preferences, keep you signed in, and understand how visitors use our site. You can disable cookies through your browser settings, though some features of the site may not function properly as a result.

4. Sharing of Information

We do not sell your personal information. We may share information with:

• Delivery drivers and dispatch partners, solely to complete your order.
• Payment processors and point-of-sale providers, to process transactions securely.
• Regulatory or law enforcement authorities, where required by DC cannabis licensing or other applicable law.
• Service providers who help us operate our website, SMS, and email communications, under confidentiality obligations.

5. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information, including odor-proof, unmarked packaging for deliveries and secure handling of ID verification records. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal and order information for as long as necessary to fulfill the purposes described in this policy, including any recordkeeping periods required under DC cannabis regulations, after which it is securely deleted or anonymized.

7. Your Choices & Rights

• You may request access to, correction of, or deletion of your personal information, subject to applicable legal retention requirements.
• You may opt out of marketing texts or emails at any time by following the unsubscribe instructions included in those messages.
• You may contact us at any time using the details below to ask questions about how your data is used.

8. Children's Privacy

Our services are strictly for adults 21 years of age or older. We do not knowingly collect personal information from anyone under 21, and any such information discovered will be deleted promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "Last updated" date at the top of this page will reflect the most recent revision.